Privacy Policy

Our Commitment to Your Privacy

fg66e is committed to protecting the personal information of every user who accesses our platform. This Privacy Policy explains what data we collect, how we use it, how we safeguard it, and the rights you hold as a user. By creating an account or continuing to use fg66e, you acknowledge that you have read and understood this policy in full.

This policy applies to all visitors, registered members, and anyone who interacts with fg66e through our website or any associated digital channels. We encourage you to read this document carefully and contact us if you have any questions about how your information is handled.

Information We Collect

When you register an account, use our services, or communicate with our support team, fg66e may collect the following categories of personal information:

• Identity information: full name, date of birth, nationality, and government-issued identification documents required for account verification.
• Contact details: email address, mobile phone number, and city of residence (e.g., Dhaka, Chittagong, Sylhet, Khulna).
• Financial data: transaction history, deposit and withdrawal records, and payment method identifiers (bKash, Nagad, Rocket, Upay numbers — stored in masked form).
• Technical data: IP address, device type, browser type and version, operating system, session duration, and pages visited.
• Gameplay data: games played, bets placed, win/loss records, and preferences used to personalise your experience.

How We Use Your Information

fg66e uses personal data solely for legitimate operational and service-related purposes. Specifically, we use your information to:

• Process account registration and verify your identity in compliance with applicable regulations.
• Manage deposits, withdrawals, and all financial transactions via bKash, Nagad, Rocket, and other supported payment channels.
• Deliver customer support, resolve disputes, and respond to queries submitted via email or live chat.
• Improve platform performance, personalise gaming recommendations, and develop new features based on aggregated usage analytics.
• Send important account notifications, security alerts, and — where you have opted in — promotional communications about bonuses and special offers.

Cookies and Tracking Technologies

fg66e uses cookies and similar tracking technologies to enhance user experience, maintain session continuity, and gather anonymised analytics data. Cookies are small text files stored on your device when you visit our platform. They help us remember your preferences, keep you logged in between visits, and understand which sections of the site are most popular among Bangladeshi players.

You may configure your browser to block or delete cookies at any time. Please note that disabling cookies may limit certain platform features, including automatic login and personalised game recommendations. We do not use cookies to collect sensitive financial information or passwords.

Data Sharing and Disclosure

fg66e does not sell, trade, or rent your personal data to any third party. We may, however, share limited information with trusted service providers and in specific legal circumstances:

• Payment processors: transaction data is shared with bKash, Nagad, Rocket, Upay, Visa, and Mastercard only to the extent necessary to complete your requested financial operations.
• Technology partners: anonymised, aggregated usage statistics may be shared with analytics providers to help us understand platform performance. No personally identifiable information is included in these datasets.
• Legal compliance: where required by applicable law or in response to a lawful request from a government authority, fg66e may disclose the minimum necessary personal data to comply with such obligations.

Payment Data and Financial Security

fg66e takes the security of financial transactions extremely seriously. All monetary operations — including deposits via bKash, Nagad, and Rocket, as well as withdrawals to bank accounts at Dutch-Bangla Bank, City Bank, BRAC Bank, and others — are processed through encrypted channels. Payment credentials such as mobile banking PINs and card numbers are never stored on fg66e servers.

We implement multi-layered technical safeguards including SSL/TLS protocols, firewall protection, intrusion detection systems, and periodic third-party security assessments. While no digital platform can guarantee absolute security, fg66e applies industry best practices to minimise risk and respond quickly in the event of any security incident.

Data Retention

fg66e retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Account information is typically retained for the duration of your active relationship with fg66e and for a reasonable period thereafter to address any disputes, enforce our terms, or comply with legal obligations. When data is no longer needed and no legal retention requirement applies, it is securely deleted or anonymised.

Your Privacy Rights

As a user of fg66e, you are entitled to the following rights regarding your personal data. To exercise any of these rights, contact our support team at [email protected]:

• Right of access: you may request a copy of the personal data fg66e holds about you at any time.
• Right to rectification: if any data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to erasure: you may request the deletion of your personal data, subject to our legal and regulatory obligations.
• Right to object: you may object to the processing of your personal data for marketing purposes at any time.
• Right to data portability: you may request that your data be provided to you in a structured, commonly used, machine-readable format.

We aim to respond to all privacy rights requests within 30 days. In complex cases, we will notify you of any extension and keep you informed throughout the process.

Age Restriction — 21+ Only

fg66e is strictly an adults-only platform. Our services are available exclusively to users who are 21 years of age or older. We do not knowingly collect or process personal data from individuals under the age of 21. If you believe a minor has provided us with personal data, please contact us immediately at [email protected] so we can take prompt action to delete that information. We reserve the right to request age verification documents at any stage of the registration or ongoing membership process.

Third-Party Links

Our platform may contain references to external providers such as game studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi) and payment partners. While we take care to partner only with reputable organisations, fg66e is not responsible for the privacy practices of any third-party service. We encourage you to review the privacy policies of any external service you interact with. This Privacy Policy applies solely to data processed by fg66e.

Changes to This Privacy Policy

fg66e reserves the right to update or amend this Privacy Policy at any time to reflect changes in our services, technology, or applicable legal requirements. When material changes are made, we will notify registered users via email or a prominent notice on the platform. The revised policy will take effect immediately upon publication unless otherwise stated.

We recommend checking this page periodically. Continuing to use fg66e after any changes to this policy constitutes your acceptance of the revised terms. The effective date at the top of this document reflects when the latest version was published.

Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact the fg66e privacy team. We are committed to addressing your concerns promptly and transparently.

Email us at: [email protected] — Response time is typically under 1 hour during Bangladesh Standard Time (BST, UTC+6) business hours.